کد ها و خطاهای شارپ AR m450

کدهای فتوکپی شارپ

TROUBLE CODES

Trouble codes

Contents

Remark

Trouble detection

F1 03 Console finisher paddle motor trouble With Console Finisher installed PCU

06 Console finisher slide motor trouble With Console Finisher installed PCU

10 Console finisher stapler motor trouble With Console Finisher installed PCU

11 Console finisher bundle exit motor trouble With Console Finisher installed PCU

15 Console finisher lift motor trouble With Console Finisher installed PCU

19 Console finisher alignment motor trouble FRONT With Console Finisher installed PCU

20 Console finisher alignment motor trouble With Console Finisher installed PCU

30 Console finisher communication trouble With Console Finisher installed PCU

31 Console finisher fold sensor trouble With Console Finisher installed PCU

32 Console finisher punch unit communication trouble With Console Finisher installed PCU

33 Console finisher punch side register motor trouble With Console Finisher installed PCU

34 Console finisher punch motor trouble With Console Finisher installed PCU

35 Console finisher punch side register sensor trouble With Console Finisher installed PCU

36 Console finisher punch timing sensor trouble With Console Finisher installed PCU

37 Console finisher backup RAM trouble With Console Finisher installed PCU

38 Console finisher punch backup RAM trouble With Console Finisher installed PCU

81 Console finisher transport motor trouble With Console Finisher installed PCU

F2 00 شارپ ar450-ar350 تونر concentration sensor open PCU

02 شارپ ar450-ar350 تونر supply abnormality PCU

04 Improper cartridge
(Destination error, life cycle error) PCU

05 CRUM error PCU

39 Process thermistor breakdown PCU

F3 12 Tray 1 lift-p trouble PCU

22 Tray 2 lift-up trouble (Multi-purpose tray) Multi-purpose tray PCU

1.
Trouble codes list

Trouble codes

Contents

Remark

Trouble detection

F6 00 FAX board communication trouble When the Fax board is installed ICU

01 FAX expansion Flash Rom abnormality When the Fax board is installed ICU

04 FAX MODEM operation abnormality When the Fax board is installed FAX

F7 01 FAX board EEPROM read/write error When the Fax board is installed FAX

H2 00 Thermistor open (HL1) PCU

01 Thermistor open (HL2) PCU

H3 00 Heat roller high temperature detection (HL1) PCU

01 Heat roller high temperature detection (HL2) PCU

H4 00 Heat roller low temperature detection (HL1) PCU

01 Heat roller low temperature detection (HL2) PCU

H5 01 5-time continuous POD1 not-reaching JAM detection PCU

L1 00 Scanner feed trouble When the scanner is installed SCANNER

L3 00 Scanner return trouble When the scanner is installed SCANNER

L4 01 main motor lock detection PCU

02 Drum motor lock detection PCU

L6 10 Polygon motor lock detection PCU

L8 01 No full-wave signal PCU

02 Full-wave signal width abnormality PCU

U6 00 Desk/LCC communication trouble With Paper feed desk installed PCU

01 Desk/LCC1CS lift-up trouble
(Multi-purpose tray) With Paper feed desk installed PCU

02 Desk2 CS lift-up trouble/LCC1 lift-up trouble With Paper feed desk installed PCU

03 Desk3 CS lift-up trouble/LCC2 lift-up trouble With Paper feed desk installed PCU

10 Desk/LCC transport motor trouble With Paper feed desk installed PCU

EE EL Auto developer adjustment trouble (Over-شارپ ar450-ar350 تونر) Only during
DIAG PCU

EU Auto developer adjustment trouble (Under-شارپ ar450-ar350 تونر) Only during
DIAG PCU

F9 02 Centro port check error Controller

03 NIC port check error Controller

U1 01 FAX Battery abnormality With FAX board installed Controller

02 RTC read abnormality (common with FAX, on ICU PWB) When the Fax board is installed ICU

Trouble codes

Contents

Remark

Trouble detection

U2 00 EEPROM read/write error ( Controller ) Controller

11 Counter check sum error ( Controller EEPROM ) Controller

12 Adjustment value check sum error (Controller EEPROM) Controller

80 Scanner section EEPROM read/write error When the scanner is installed SCANNER

81 Scanner section memory sum check error When the scanner is installed SCANNER

90 PCU section EEPROM read/ write error PCU

91 PCU section memory sum check error PCU

U7 00 PC/MODEM communication error Controller

PF
--
RIC copy inhibit command reception Controller

CH
--
Door open (CH ON) PCU

00 No developer cartridge PCU

01 No شارپ ar450-ar350 تونر cartridge PCU

--

--
Auditor not ready Controller

PC
--
Personal counter not installed Controller

MAIN SUB

C1 00 Content MC trouble

Detail Main charger output abnormality
( Output open )
Trouble signal is outputted from the high voltage transformer.

Cause The main charger is not installed properly.
The main charger is not assembled properly. Disconnection of connector of high voltage transformer.
High voltage harness disconnection or breakage.

Check and remedy Use the diag mode or DIAG to check the main charger output.
Check for disconnection of the main charger.
Replace the high voltage unit.

E6 10 Content CIS shading trouble (Black correction)

Details The CIS black scan level is abnormal when the lamp is off.

Cause Abnormal harness installation to CIS unit
CIS unit abnormality
Scanner PWB abnormality

Check &
Remedy Check CIS unit harness.
Check CIS unit.
Check scanner PWB.

2.
Details of trouble codes

MAIN SUB

E6 11 Content CSI shading trouble (White correction)

Details The CIS white reference plate scan level is abnormal when the lamp is on.

Cause Abnormal harness installation to CIS unit Dirt on the white reference plate.
CIS lighting error
CIS unit installation trouble
CIS unit abnormality
Scanner PWB abnormality

Check &
Remedy Clean the white reference plate.
Check CIS light quantity (SIM 5-3) and lighting.
Check CIS unit harness.
Check scanner PWB.

14 Content CIS communication trouble

Details Communication trouble (clock sync) between scanner PWB and CIS-ASIC

Cause Abnormal harness installation to CIS unit
CIS unit abnormality
Scanner PWB abnormality

Check &
Remedy Check CIS unit harness.
Check CIS unit.
Check scanner PWB.

E7 02 Content Laser trouble

Detail BD signal from LSU is kept OFF, or ON.

Cause The connector of LSU or the harness in LSU is disconnected or broken.
The polygon motor does not rotate normally. The laser home position sensor in LSU is shifted.
The proper voltage is not supplied to the power line for laser.
Laser emitting diode trouble
PCU PWB trouble
Controller PWB trouble

Check and remedy Check for disconnection of the LSU connector.
Use DIAG (SIM 61-1) to check LSU operation.
Check that the polygon motor rotates normally or not.
Check light emission of laser emitting diode.
Replace the LSU unit.
Replace the PCU PWB.
Replace the Controller PWB.

03 Content HDD trouble

Detail HDD does not operate properly in the machine with HDD installed.

Cause HDD is not installed properly to the Controller
PWB.
HDD does not operate properly in the Controller PWB.
Controller PWB trouble

Check and remedy Check installation of HDD to the Controller
PWB.
Check connection of the harness of HDD to the Controller PWB.
Use DIAG (SIM 62-2, -3) to check read/write of HDD.
Replace HDD.
Replace Controller PWB.

MAIN SUB

E7 06 Content
Decode error trouble

Detail A decode error occurs during making of an image.

Cause Data error during input from PCI to PM.
PM trouble
Data error during image compression/ transfer.
Controller PWB abnormality

Check and remedy Check insertion of the PWB. (PCI bus) If the error occurred in a FAX job, check installation of the FAX PWB.
For the other cases, check the Controller PWB.
Replace the Controller PWB.

10 Content Shading trouble (Black correction)

Details CCD black scan level abnormality when the copy lamp is off.

Cause Abnormal installation of flat cable to CCD unit.
CCD unit abnormality
Scanner PWB abnormality

Check &
Remedy Check installation of CCD unit flat cable.
Check CCD unit.
Check scanner PWB.

11 Content Shading trouble (White correction)

Details CCD white reference plate scan level abnormality when the copy lamp is ON.

Cause Abnormal installation of flat cable to CCD unit.
Dirt on mirror, lens, white reference plate
Copy lamp lighting abnormality
Abnormal installation of CCD unit
CCD unit abnormality
Scanner PWB abnormality

Check &
Remedy Clean mirror, lens, and white reference plate. Check copy lamp light quantity (SIM 5-3) and lighting.
Check CCD unit.
Check scanner PWB.

14 Content CCD communication trouble

Details Communication trouble (clock sync) between scanner PWB and CCD-ASIC

Cause Abnormal installation of harness to CCD unit
CCD unit abnormality
Scanner PWB abnormality

Check &
Remedy Check CCD unit harness.
Check CCD unit.
Check scanner PWB.

50 Content LSU connection trouble

Detail An LSU which does not conform to the machine is installed.

Cause PCU PWB trouble LSU trouble

Check and remedy Check LSU PWB. Check PCU PWB.
Check connection of the connector and the harness between PCU and LSU.

MAIN

SUB MAIN SUB

E7 80 Content Communication trouble (ICU detection) between ICU and scanner F1 19 Content Finisher (AR-FN6) front alignment motor trouble

Details Communication establishment error/Fleming/ Parity/Protocol error Detail Front alignment motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Cause Defective connection of slave unit PWB connector
Defective harness between slave unit PWB and ICU PWB
Slave unit PWB mother board connector pin breakage

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

20 Content Finisher (AR-FN6) rear alignment motor trouble

Check &
Remedy Check connector and harness of slave unit PWB and ICU PWB.
Check grounding of machine.

Detail Rear alignment motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

90 Content PCU communication trouble

Details

Cause

Check &
Remedy Check and remedy Use DIAG (SIM3-3) to check the motor operation.

F1 00 Content Finisher (AR-FN6) communication trouble 80 Content Finisher (AR-FN6) power abnormality

Detail Communication cable test error after turning on the power or exiting from DIAG. Communication error with the finisher Detail The 24V power is not supplied to the finisher PWB.

Cause Improper connection or disconnection of
connector and harness
Finisher control PWB trouble
Power unit trouble

Cause Improper connection or disconnection of connectors and harness between the machine and the finisher. Finisher control PWB trouble
Control PWB (PCU) trouble
Malfunction by noises

Check and remedy Use DIAG (SIM3-2) to check the sensor.

87 Content Finisher (AR-FN6) staple rotation motor trouble

Check and remedy Canceled by turning OFF/ON the power. Check connectors and harness in the communication line.
Replace the finisher control PWB or PCU
PWB.

Detail Front staple rotation motor trouble

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Finisher control PWB trouble

08 Content Finisher (AR-FN6) staple shift motor trouble

Detail Staple motor drive trouble Check and remedy Use DIAG (SIM3-3) to check the motor operation.

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Finisher control PWB trouble

F1 00 Content Mail-bin stacker (AR-MS1) communication trouble

Detail Communication cable test error after turning on the power or exiting from DIAG. Communication error with the Mail-bin stacker.

Check and remedy Use DIAG (SIM3-3) to check operations of the staple motor.

10 Content Finisher (AR-FN6) stapler motor trouble

Detail Stapler motor operation abnormality Cause Improper connection or disconnection of connector and harness between the machine and the Mail-bin stacker.
Mail-bin stacker control PWB trouble
Control PWB (PCU) trouble
Malfunction by noises

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

Check and remedy Canceled by turning OFF/ON the power. Check harness and connector in the communication line.
Replace the Mail-bin stacker PWB or PCU
PWB.

11 Content Finisher (AR-FN6) bundle exit motor trouble

Detail Bundle exit motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

02 Content Mail-bin stacker (AR-MS1) transport motor abnormality

Check and remedy Use DIAG (SIM3-3) to check the motor operation. Detail Transport motor trouble

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Mail-bin stacker control PWB trouble

15 Content Finisher (AR-FN6) lift motor trouble

Detail Lift motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble Check and remedy Use DIAG (SIM3-21) to check the transport motor operation.

MAIN SUB

F1 19 Content Console finisher (AR-FN7) front alignment motor trouble

Detail Front alignment motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

20 Content Console finisher (AR-FN7) rear alignment motor trouble

Detail Rear alignment motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

30 Content Console finisher (AR-FN7) communication trouble

Detail Communication cable test error after turning on the power or exiting from DIAG. Communication error with the console finisher

Cause Improper connection or disconnection of connector and harness between the machine and the console finisher.
Console finisher control PWB trouble
Control PWB (PCU) trouble
Malfunction by noises

Check and remedy Canceled by turning OFF/ON the power. Check connectors and harness in the communication line.
Replace the console finisher control PWB or PCU PWB.

31 Content Console finisher (AR-FN7) fold sensor trouble

Detail Sensor input value abnormality

Cause Sensor breakage harness breakage
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-2) to check the sensor operation.

32 Content Communication trouble between the console finisher (AR-FN7) and the punch unit (AR-PN1).

Detail Communication err between the console finisher and the punch unit.

Cause Improper connection or disconnection of connector and harness between the console finisher and the punch unit.
Console finisher control PWB trouble
Control PWB (PCU) trouble
Malfunction by noise

Check and remedy Canceled by turning OFF/ON the power. Check connectors and harness in the communication line.
Replace the console finisher control PWB.

MAIN SUB

F1 12 Content Mail-bin stacker (AR-MS1) gate trouble

Detail Gate operation abnormality

Cause Gate lock
Mail-bin stacker control PWB trouble

Check and remedy Use DIAG (SIM3-21) to check the transport gate operation.

80 Content Mail-bin stacker (AR-MS1) power abnormality

Detail The 24V power is not supplied to the Mail-bin stacker PWB.

Cause Improper connection or disconnection of connector and harness
Mail-bin stacker control PWB trouble
Power unit (AR-DC1) trouble

Check and remedy Use DIAG (SIM3-20) to check the sensor operation.

F1 03 Content Console finisher (AR-FN7) paddle motor trouble

Detail Paddle motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

06 Content Console finisher (AR-FN7) slide motor trouble

Detail Slide motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

10 Content Console finisher (AR-FN7) stapler motor trouble

Detail Stapler motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

11 Content Console finisher (AR-FN7) bundle exit motor trouble

Detail Bundle exit motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

15 Content Console finisher (AR-FN7) lift motor trouble

Detail Lift motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

MAIN SUB

F2 00 Content شارپ ar450-ar350 تونر control sensor abnormality

Detail شارپ ar450-ar350 تونر control sensor output open

Cause Connector harness trouble Connector disconnection

Check and remedy Check connection of the شارپ ar450-ar350 تونر control sensor. Check connection of connector and harness to the main PWB.
Check for disconnection of harness.

02 Content شارپ ar450-ar350 تونر supply abnormality

Detail شارپ ar450-ar350 تونر control sensor output value becomes under-شارپ ar450-ar350 تونر too earlier.

Cause Connector harness trouble
شارپ ar450-ar350 تونر control sensor trouble
The شارپ ar450-ar350 تونر cartridge seal is not removed

Check and remedy Check connection of the connector in the شارپ ar450-ar350 تونر motor section.
Check connection of connector and harness to the main PWB.
Check for disconnection of harness.
شارپ ar450-ar350 تونر control sensor output check DIAG
( SIM 25-1)
Remove the شارپ ar450-ar350 تونر cartridge seal.

04 Content Improper cartridge (life cycle error, etc.)

Detail An improper process cartridge is inserted.

Cause IC chip trouble
Improper cartridge

Check and remedy Insert a proper cartridge.

05 Content CRUM error

Detail Communication with IC chip cannot be made.

Cause IC chip trouble
Improper cartridge

Check and remedy Insert a proper cartridge.

39 Content Process thermistor trouble

Detail Process thermistor open

Cause Process thermistor trouble
Process thermistor harness disconnection
PCU PWB trouble

Check and remedy Check connection of harness and connector of the process thermistor.
Check PCU PWB.

F3 12 Content Machine no. 1 tray lift-up trouble

Detail PED does not turn ON in the specified time. LUD does not turn ON in the specified time.

Cause PED/LUD trouble
No. 1 tray lift-up trouble
Check connection of harness between the
PCVU PWB, lift-up unit, and paper feed unit.

Check and remedy Check PED, LUD, and their harness and connectors.
Check the lift-up unit.

22 Content Multi purpose tray lift-up trouble

Detail MCPED does not turn ON in the specified time.
MCLUD does not turn ON in the specified time.

Cause MCPED/MCLUD trouble
Multi purpose tray lift-up motor trouble
Harness disconnection f the PCU PWB, the lift-up unit, and the paper feed unit.

Check and remedy Check MCPED, PCLUD, and their harness and connectors.
Check the lift-up unit.

MAIN SUB

F1 33 Content Console finisher (AR-FN7) punch (AR-PN1) side registration motor trouble

Detail Punch side registration motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

34 Content Console finisher (AR-FN7) punch (AR-PN1) motor trouble

Detail Punch motor operation abnormality

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

35 Content Console finisher (AR-FN7) punch (AR-PN1) side registration sensor trouble

Detail Sensor input value abnormality

Cause Sensor breakage
Harness disconnection
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-2) to check the sensor operation.

36 Content Console finisher (AR-FN7) punch (AR-PN1) timing sensor trouble

Detail Sensor input value abnormality

Cause Sensor breakage
Harness disconnection
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-2) to check the sensor operation.

37 Content Console finisher (AR-FN7) backup RAM trouble

Detail Backup RAM contents are disturbed.

Cause Console finisher control PWB trouble Malfunction by noise

Check and remedy Replace the console finisher control PWB.

38 Content Console finisher (AR-FN7) punch (AR-PN1) backup RAM trouble

Detail Punch unit backup RAM contents are disturbed.

Cause Punch control PWB trouble Malfunction by noise

Check and remedy Replace the punch control PWB.

81 Content Console finisher transport motor abnormality

Detail Transport motor trouble

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

MAIN SUB

H3 00···
HL1

(RT H1)
01···
HL2

( RT H2)
Content Fusing section high temperature trouble

Detail The fusing temperature exceeds 242°C. (An input voltage of 0.27V or above is detected.)

Cause thermistor trouble
Control PWB trouble
Fusing section connector disconnection
AC power trouble

Check and remedy Use DIAG (SIM5-2) to check the heater lamp Blinking operation.
If the heater lamp blinks normally:
Check the thermistor and its harness. Check the thermistor input circuit in the control PWB.
If the heater lamp keep lighting:
Check the AC PWB and the lamp control circuit in the control PWB.

Use DIAG (SIM14) to cancel the trouble

H4 00···
HL1

( RT H1)
01···
HL2

( RT H2)
Content Fusing section low temperature trouble

Detail •The set temperature is not reached within the specified time (normally 3 min) when warming up or resetting from pre-heating.
•Under the ready state.
(An input voltage of 1.21V or below is detected 5 times continuously.)

Cause thermistor trouble Heater lamp trouble
Control PWB trouble
Thermostat trouble
AC power trouble
Interlock switch trouble

Check and remedy Use DIAG (SIM5-2) to check the heater lamp Blinking operation.
If the heater lamp blinks normally:
Check the thermistor and its harness. Check the thermistor input circuit in the control PWB.
If the heater lamp does not light:
Check for heater lamp disconnection and thermostat disconnection. Check the interlock switch.
Check the AC PWB and the lamp control circuit in the control PWB.
Use DIAG (SIM14) to cancel the trouble.

H5 01 Content 5-time continuous POD1 not-reaching jam detection

Detail 5-time continuous POD1 not-reaching jam detection

Cause A fusing section jam is not properly removed.
( Jam paper remains. )
POD1 sensor trouble, or harness disconnection
Improper installation of fusing unit

Check and remedy Check jam paper in the fusing section.
( winding, etc. )
Check POD1 sensor harness, and check the fusing unit installation.
Use DIAG (SIM14) to cancel the trouble.

L1 00 Content Scanner feed trouble

Details Scanner feed is not completed within the specified time.

Cause Scanner unit abnormality
Scanner wire disconnection

Check &
Remedy Check scanning with SIM 1-1.

MAIN SUB

L3 00 Content Scanner return trouble

Details Scanner return is not completed within the specified time.

Cause Scanner unit abnormality Scanner wire disconnection

Check &
Remedy Check scanning with SIM 1-1.

L4 01 Content Main motor lock detection

Detail The motor lock signal is detected for 1.5sec during rotation of the main motor.

Cause main motor trouble
Check connection of harness between the PCU PWB and the main motor. Control circuit trouble

Check and remedy Use DIAG (SIM25-1) to check the main motor operation.
Check harness and connector between the PCU PWB and the main motor.

02 Content Drum motor lock detection

Detail The motor lock signal is detected for 1.5sec during rotation of the drum motor.

Cause Drum motor trouble
Improper connection of harness between the PCU PWB and the drum motor.
Control circuit trouble

Check and remedy Use DIAG (SIM25-1) to check the drum motor operation.
Check harness and connector between the PCU PWB and the drum motor.

L6 10 Content Polygon motor lock detection

Detail It is judged that the polygon motor lock signal is not outputted.
Lock signal is checked in the interval of 10sec after starting the polygon motor, and it is judged that the polygon motor does not rotate normally.

Cause The LSU connector or harness in the LSU is disconnected or broken. Polygon motor trouble

Check and remedy Use DIAG (SIM61-1) to check the polygon motor operation.
Check connector and harness connection.
Replace LSU.

L8 01 Content No fullwave signal

Detail Full wave signal is not detected.

Cause The PCU PWB connector or the power unit harness is disconnected or broken.
PCU PWB trouble
Power unit trouble

Check and remedy Check connection of the harness and connector.
Replace PCU PWB.
Replace the power unit.

02 Content Full wave signal width abnormality

Detail It is judged as full wave signal frequency abnormality.
(When the detection cycle is judged as 69Hz or above or 42.5Hz or below)

Cause The connector or harness of the PCU PWB and the power PWB is disconnected.
PCU PWB trouble Power unit trouble

Check and remedy Check connection of the harness and connector.
Replace the PCU PWB.
Replace the power unit.

MAIN SUB

U6 00
MAIN SUB

F6 00 Content Communication trouble (ICU detection) between ICU and FAX

Details Communication establishment error/Fleming/ Parity/Protocol error

Cause Slave unit PWB connector disconnection Harness abnormality between slave unit PWB and ICU PWB.
Slave unit PWB mother board connector pin breakage
Slave unit ROM abnormality/No ROM/ Reverse insertion of ROM/ROM pin breakable

Check &
Remedy Check connector harness between slave unit PWB and ICU PWB.
Check grounding of machine.
Check slave unit PWB ROM.

01 Content FAX expansion flash memory abnormality (ICU detection)

Details Expansion flash memory with SRAM backup data is installed.

Cause SRAM backup data is detected in expansion flash memory.
Expansion flash memory in which SRAM data are backed up with SIM 66-19 is installed.

Check &
Remedy Restore backup data to SRAM with SIM 6620, and clear expansion flash memory with SIM 66-10. If data are unnecessary, clear expansion flash memory with SIM 6610.

04 Content FAX modem operation abnormality

Details FAX PWB modem chip operation abnormality

Cause The boot test pin in the FAX PWB is shorted and normal operation is tried.
Modem chip operation abnormality in FAX
PWB

Check &
Remedy Turn on the power again without shorting the boot test pin in the FAX PWB.
Replace FAX PWB.

F7 01 Content FAX board EEPROM read/write error

Details EEPROM access error (read/write)

Cause EEPROM trouble
FAX PWB EEPROM access circuit trouble

Check &
Remedy Replace FAX PWB.

H2 00···
HL1

(RT H1)
01···
HL2
( RT
H2) Content thermistor open
Fusing unit not installed

Detail Thermistor is open.
(An input voltage of 2.92V or above is detected.)
Fusing unit not installed

Cause Thermistor trouble
Control PWB trouble
Fusing section connector disconnection
AC power trouble
Fusing unit not installed

Check and remedy Check harnesses and connectors from the thermistor to the control PWB.
Use DIAG (SIM14) to clear the self diag display.

Content Desk/LCC communication trouble

Detail Desk/LCC communication error
Communication cable test error after turning on the power or exiting DIAG.

Cause Improper connection or disconnection of
connector and harness Desk control PWB trouble
Control PWB (PCU) trouble
Noise or interference

Check and remedy Canceled by turning OFF/ON the power. Check connection of the harness and connector in the communication line.

01 Content Desk/LCC No. 1 tray lift-up trouble

Detail Desk/LCC No. 1 tray lift-up trouble

Cause Sensor trouble
Desk control PWB trouble
Gear breakage
Lift-up motor trouble

Check and remedy Use DIAG (SIM4-2) to check the lift-up sensor detection.
Use DIAG (SIM4-3) to check the lift-up motor operation.

02 Content Desk No. 2 tray/LCC1 lift-up trouble

Detail Desk No. 2 tray/LCC lift-up trouble

Cause Sensor trouble
Desk control PWB trouble
Gear breakage
Lift-up motor trouble

Check and remedy Use DIAG (SIM4-2) to check the lift-up sensor detection.
Use DIAG (SIM4-3) to check the lift-up motor operation.

03 Content Desk No. 3 tray/LCC2 lift-up trouble

Detail Desk no. 3 tray lift-up trouble

Cause Sensor trouble
Desk control PWB trouble
Gear breakage
Lift-up motor trouble

Check and remedy Use DIAG (SIM4-2) to check the lift-up sensor detection.
Use DIAG (SIM4-3) to check the lift-up motor operation.

10 Content Desk/LCC transport motor trouble

Detail Desk/LCC transport motor operation trouble

Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Desk control PWB trouble

Check and remedy Use DIAG (SIM4-3) to check the transport motor operation.

MAIN SUB MAIN SUB

EE EL Content Auto developer adjustment trouble (Over-شارپ ar450-ar350 تونر) U2 00 Content EEPROM read/write error (Controller)

Detail EEPROM write error

Detail The sample data is at 68 or below when auto developer adjustment is performed. Cause EEPROM trouble
EEPROM is not initialized.
Controller PWB EEPROM access circuit trouble

Cause شارپ ar450-ar350 تونر concentration sensor trouble Charging voltage, developing voltage abnormality
Insufficient شارپ ar450-ar350 تونر concentration
Developing unit trouble
PCU PWB trouble

Check and remedy Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation.
Use DIAG (SIM16) to cancel U2 trouble.
Replace the Controller PWB.

Check and remedy Use DIAG (SIM25-2) to perform auto developer adjustment.

11 Content Counter check sum error (Controller)

EU Content Auto developer adjustment trouble ( Under-شارپ ar450-ar350 تونر ) Detail Counter data area check sum error

Cause EEPROM trouble
Control circuit trouble by noise
Controller PWB EEPROM access circuit trouble

Detail The sample data is of 168 or above when auto developer adjustment is performed.

Cause Insufficient شارپ ar450-ar350 تونر concentration Charging voltage, developing voltage abnormality
Insufficient شارپ ar450-ar350 تونر concentration
Developing unit trouble
PCU PWB trouble

Check and remedy Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation.
Use DIAG (SIM16) to cancel U2 trouble.
Replace the Controller PWB.

Check and remedy Use DIAG (SIM25-2) to perform auto developer adjustment. 12 Content Adjustment value check sum error ( Controller )

F9 02 Content PRT Centro port check error Detail Adjustment data area check sum error

Detail Controller Centro port trouble Cause EEPROM trouble
Control circuit trouble by noise
Controller PWB EEPROM access circuit trouble

Cause Centro port trouble Controller PWB trouble

Check and remedy Replace the Controller PWB.

Check and remedy Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation.
Use DIAG (SIM16) to cancel U2 trouble.
Replace the Controller PWB.

03 Content NIC port check error

Detail NIC port check error

Cause NIC port trouble
NIC PWB trouble
Controller PWB trouble

80 Content EEPROM read/write error (Scanner)

Check and remedy Replace the NIC PWB.
Replace the Controller PWB. Details Scanner EEPROM write error

Cause EEPROM abnormality
EEPROM which is not initialized is installed.
Hang of control circuit due to noises
Scanner PWB EEPROM access circuit abnormality

U1 01 Content FAX Battery abnormality

Detail Backup SRAM battery voltage fall

Cause Battery life
Battery circuit abnormality

Check &
Remedy Check that EEPROM is set properly. Record counter/adjustment values with the simulation to protect the data from being deleted.
Cancel U2 trouble with SIM 16.
Replace scanner PWB.

Check and remedy Check that the battery voltage is about 2.5V or above.
Check the battery circuit.

02 Content RTC read abnormality
(common with FAX, on ICU PWB)

Details The value read from RTC on ICU PWB is [EE]h (abnormal). 81 Content Memory check sum error (Scanner)

Details Scanner memory check sum error

Cause RTC circuit abnormality
Battery voltage fall
Battery circuit abnormality Cause EEPROM trouble
Control circuit freeze by noises
Scanner PWB EEPROM access circuit trouble

Check &
Remedy Set the time again with key operation, and check that time advances properly.
Check RTC circuit.
Check that battery voltage is about 2.5V or above.
Check battery circuit.

Check &
Remedy Check that EEPROM is set properly. Record counter/adjustment values with the simulation to protect the data from being deleted.
Cancel U2 trouble with SIM 16.
Replace scanner PWB.

Error code
Content of error

CE-01
The print server card (AR-NC5J) is broken down or is not installed.

CE-02
The specified mail server or FTP server is not found.

CE-03
Communication with the specified server is interrupted during image transmission.

CE-04
The account name or the password for the FTP server is invalid.

CE-05
The directory of the FTP server is invalid.

CE-00
A communication error other than the above is generated, such as NIC cable disconnection

3. Network communication error

MAIN SUB

U2 90 Content EEPROM read/write error (PCU)

Detail PCU EEPROM write error

Cause EEPROM trouble
EEPROM is not initialized.
Hang of control circuit due to noises
PCU PWB EEPROM access circuit trouble

Check and remedy Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation.
Use DIAG (SIM16) to cancel U2 trouble.
Replace the Controller PWB.

91 Content Memory check sum error (PCU)

Detail PCU memory check sum error

Cause EEPROM trouble
EEPROM is not initialized.
PCU PWB EEPROM access circuit trouble Uninitialized EEPROM installed.

Check and remedy Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation.
Use DIAG (SIM16) to cancel U2 trouble.
Replace the Controller PWB.

U7 00 Content RIC communication trouble

Detail RIC communication trouble
Communication cable test error after turning on the power or exiting DIAG.

Cause Disconnection of connector and harness
RTC control PWB trouble
Control PWB (Controller) trouble
Noise or interference

Check and remedy Canceled by turning OFF/ON the power. Check connector and harness in the communication line.

PF 00 Content RIC copy inhibit signal is received.

Detail Copy inhibit command from RIM (host) is received.

Cause Judged by the host.

Check and remedy Inform to the host

Trouble codes		Contents	Remark	Trouble detection
F1	03	Console finisher paddle motor trouble	With Console Finisher installed	PCU
06	Console finisher slide motor trouble	With Console Finisher installed	PCU
10	Console finisher stapler motor trouble	With Console Finisher installed	PCU
11	Console finisher bundle exit motor trouble	With Console Finisher installed	PCU
15	Console finisher lift motor trouble	With Console Finisher installed	PCU
19	Console finisher alignment motor trouble FRONT	With Console Finisher installed	PCU
20	Console finisher alignment motor trouble	With Console Finisher installed	PCU
30	Console finisher communication trouble	With Console Finisher installed	PCU
31	Console finisher fold sensor trouble	With Console Finisher installed	PCU
32	Console finisher punch unit communication trouble	With Console Finisher installed	PCU
33	Console finisher punch side register motor trouble	With Console Finisher installed	PCU
34	Console finisher punch motor trouble	With Console Finisher installed	PCU
35	Console finisher punch side register sensor trouble	With Console Finisher installed	PCU
36	Console finisher punch timing sensor trouble	With Console Finisher installed	PCU
37	Console finisher backup RAM trouble	With Console Finisher installed	PCU
38	Console finisher punch backup RAM trouble	With Console Finisher installed	PCU
81	Console finisher transport motor trouble	With Console Finisher installed	PCU
F2	00	شارپ ar450-ar350 تونر concentration sensor open		PCU
02	شارپ ar450-ar350 تونر supply abnormality		PCU
04	Improper cartridge (Destination error, life cycle error)		PCU
05	CRUM error		PCU
39	Process thermistor breakdown		PCU
F3	12	Tray 1 lift-p trouble		PCU
22	Tray 2 lift-up trouble (Multi-purpose tray)	Multi-purpose tray	PCU

MAIN	SUB
C1	00	Content	MC trouble
Detail	Main charger output abnormality ( Output open ) Trouble signal is outputted from the high voltage transformer.
Cause	The main charger is not installed properly. The main charger is not assembled properly. Disconnection of connector of high voltage transformer. High voltage harness disconnection or breakage.
Check and remedy	Use the diag mode or DIAG to check the main charger output. Check for disconnection of the main charger. Replace the high voltage unit.
E6	10	Content	CIS shading trouble (Black correction)
Details	The CIS black scan level is abnormal when the lamp is off.
Cause	Abnormal harness installation to CIS unit CIS unit abnormality Scanner PWB abnormality
Check & Remedy	Check CIS unit harness. Check CIS unit. Check scanner PWB.

MAIN	SUB
E6	11	Content	CSI shading trouble (White correction)
Details	The CIS white reference plate scan level is abnormal when the lamp is on.
Cause	Abnormal harness installation to CIS unit Dirt on the white reference plate. CIS lighting error CIS unit installation trouble CIS unit abnormality Scanner PWB abnormality
Check & Remedy	Clean the white reference plate. Check CIS light quantity (SIM 5-3) and lighting. Check CIS unit harness. Check scanner PWB.
14	Content	CIS communication trouble
Details	Communication trouble (clock sync) between scanner PWB and CIS-ASIC
Cause	Abnormal harness installation to CIS unit CIS unit abnormality Scanner PWB abnormality
Check & Remedy	Check CIS unit harness. Check CIS unit. Check scanner PWB.
E7	02	Content	Laser trouble
Detail	BD signal from LSU is kept OFF, or ON.
Cause	The connector of LSU or the harness in LSU is disconnected or broken. The polygon motor does not rotate normally. The laser home position sensor in LSU is shifted. The proper voltage is not supplied to the power line for laser. Laser emitting diode trouble PCU PWB trouble Controller PWB trouble
Check and remedy	Check for disconnection of the LSU connector. Use DIAG (SIM 61-1) to check LSU operation. Check that the polygon motor rotates normally or not. Check light emission of laser emitting diode. Replace the LSU unit. Replace the PCU PWB. Replace the Controller PWB.
03	Content	HDD trouble
Detail	HDD does not operate properly in the machine with HDD installed.
Cause	HDD is not installed properly to the Controller PWB. HDD does not operate properly in the Controller PWB. Controller PWB trouble
Check and remedy	Check installation of HDD to the Controller PWB. Check connection of the harness of HDD to the Controller PWB. Use DIAG (SIM 62-2, -3) to check read/write of HDD. Replace HDD. Replace Controller PWB.

MAIN	SUB
E7	06	Content	Decode error trouble
Detail	A decode error occurs during making of an image.
Cause	Data error during input from PCI to PM. PM trouble Data error during image compression/ transfer. Controller PWB abnormality
Check and remedy	Check insertion of the PWB. (PCI bus) If the error occurred in a FAX job, check installation of the FAX PWB. For the other cases, check the Controller PWB. Replace the Controller PWB.
10	Content	Shading trouble (Black correction)
Details	CCD black scan level abnormality when the copy lamp is off.
Cause	Abnormal installation of flat cable to CCD unit. CCD unit abnormality Scanner PWB abnormality
Check & Remedy	Check installation of CCD unit flat cable. Check CCD unit. Check scanner PWB.
11	Content	Shading trouble (White correction)
Details	CCD white reference plate scan level abnormality when the copy lamp is ON.
Cause	Abnormal installation of flat cable to CCD unit. Dirt on mirror, lens, white reference plate Copy lamp lighting abnormality Abnormal installation of CCD unit CCD unit abnormality Scanner PWB abnormality
Check & Remedy	Clean mirror, lens, and white reference plate. Check copy lamp light quantity (SIM 5-3) and lighting. Check CCD unit. Check scanner PWB.
14	Content	CCD communication trouble
Details	Communication trouble (clock sync) between scanner PWB and CCD-ASIC
Cause	Abnormal installation of harness to CCD unit CCD unit abnormality Scanner PWB abnormality
Check & Remedy	Check CCD unit harness. Check CCD unit. Check scanner PWB.
50	Content	LSU connection trouble
Detail	An LSU which does not conform to the machine is installed.
Cause	PCU PWB trouble LSU trouble
Check and remedy	Check LSU PWB. Check PCU PWB. Check connection of the connector and the harness between PCU and LSU.

	SUB				MAIN	SUB
E7	80	Content	Communication trouble (ICU detection) between ICU and scanner	F1	19	Content	Finisher (AR-FN6) front alignment motor trouble
Details	Communication establishment error/Fleming/ Parity/Protocol error	Detail	Front alignment motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Cause	Defective connection of slave unit PWB connector Defective harness between slave unit PWB and ICU PWB Slave unit PWB mother board connector pin breakage
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
20	Content	Finisher (AR-FN6) rear alignment motor trouble
Check & Remedy	Check connector and harness of slave unit PWB and ICU PWB. Check grounding of machine.
Detail	Rear alignment motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
90	Content	PCU communication trouble
Details
Cause
Check & Remedy		Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
F1	00	Content	Finisher (AR-FN6) communication trouble	80	Content	Finisher (AR-FN6) power abnormality
Detail	Communication cable test error after turning on the power or exiting from DIAG. Communication error with the finisher	Detail	The 24V power is not supplied to the finisher PWB.
Cause	Improper connection or disconnection of connector and harness Finisher control PWB trouble Power unit trouble
Cause	Improper connection or disconnection of connectors and harness between the machine and the finisher. Finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noises
Check and remedy	Use DIAG (SIM3-2) to check the sensor.
87	Content	Finisher (AR-FN6) staple rotation motor trouble
Check and remedy	Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the finisher control PWB or PCU PWB.
Detail	Front staple rotation motor trouble
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Finisher control PWB trouble
08	Content	Finisher (AR-FN6) staple shift motor trouble
Detail	Staple motor drive trouble	Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Finisher control PWB trouble
F1	00	Content	Mail-bin stacker (AR-MS1) communication trouble
Detail	Communication cable test error after turning on the power or exiting from DIAG. Communication error with the Mail-bin stacker.
Check and remedy	Use DIAG (SIM3-3) to check operations of the staple motor.
10	Content	Finisher (AR-FN6) stapler motor trouble
Detail	Stapler motor operation abnormality	Cause	Improper connection or disconnection of connector and harness between the machine and the Mail-bin stacker. Mail-bin stacker control PWB trouble Control PWB (PCU) trouble Malfunction by noises
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
Check and remedy	Canceled by turning OFF/ON the power. Check harness and connector in the communication line. Replace the Mail-bin stacker PWB or PCU PWB.
11	Content	Finisher (AR-FN6) bundle exit motor trouble
Detail	Bundle exit motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
02	Content	Mail-bin stacker (AR-MS1) transport motor abnormality
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.	Detail	Transport motor trouble
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Mail-bin stacker control PWB trouble
15	Content	Finisher (AR-FN6) lift motor trouble
Detail	Lift motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble	Check and remedy	Use DIAG (SIM3-21) to check the transport motor operation.

MAIN	SUB
F1	19	Content	Console finisher (AR-FN7) front alignment motor trouble
Detail	Front alignment motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
20	Content	Console finisher (AR-FN7) rear alignment motor trouble
Detail	Rear alignment motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
30	Content	Console finisher (AR-FN7) communication trouble
Detail	Communication cable test error after turning on the power or exiting from DIAG. Communication error with the console finisher
Cause	Improper connection or disconnection of connector and harness between the machine and the console finisher. Console finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noises
Check and remedy	Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the console finisher control PWB or PCU PWB.
31	Content	Console finisher (AR-FN7) fold sensor trouble
Detail	Sensor input value abnormality
Cause	Sensor breakage harness breakage Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-2) to check the sensor operation.
32	Content	Communication trouble between the console finisher (AR-FN7) and the punch unit (AR-PN1).
Detail	Communication err between the console finisher and the punch unit.
Cause	Improper connection or disconnection of connector and harness between the console finisher and the punch unit. Console finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noise
Check and remedy	Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the console finisher control PWB.

MAIN	SUB
F1	12	Content	Mail-bin stacker (AR-MS1) gate trouble
Detail	Gate operation abnormality
Cause	Gate lock Mail-bin stacker control PWB trouble
Check and remedy	Use DIAG (SIM3-21) to check the transport gate operation.
80	Content	Mail-bin stacker (AR-MS1) power abnormality
Detail	The 24V power is not supplied to the Mail-bin stacker PWB.
Cause	Improper connection or disconnection of connector and harness Mail-bin stacker control PWB trouble Power unit (AR-DC1) trouble
Check and remedy	Use DIAG (SIM3-20) to check the sensor operation.
F1	03	Content	Console finisher (AR-FN7) paddle motor trouble
Detail	Paddle motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
06	Content	Console finisher (AR-FN7) slide motor trouble
Detail	Slide motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
10	Content	Console finisher (AR-FN7) stapler motor trouble
Detail	Stapler motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
11	Content	Console finisher (AR-FN7) bundle exit motor trouble
Detail	Bundle exit motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
15	Content	Console finisher (AR-FN7) lift motor trouble
Detail	Lift motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.

MAIN	SUB
F2	00	Content	شارپ ar450-ar350 تونر control sensor abnormality
Detail	شارپ ar450-ar350 تونر control sensor output open
Cause	Connector harness trouble Connector disconnection
Check and remedy	Check connection of the شارپ ar450-ar350 تونر control sensor. Check connection of connector and harness to the main PWB. Check for disconnection of harness.
02	Content	شارپ ar450-ar350 تونر supply abnormality
Detail	شارپ ar450-ar350 تونر control sensor output value becomes under-شارپ ar450-ar350 تونر too earlier.
Cause	Connector harness trouble شارپ ar450-ar350 تونر control sensor trouble The شارپ ar450-ar350 تونر cartridge seal is not removed
Check and remedy	Check connection of the connector in the شارپ ar450-ar350 تونر motor section. Check connection of connector and harness to the main PWB. Check for disconnection of harness. شارپ ar450-ar350 تونر control sensor output check DIAG ( SIM 25-1) Remove the شارپ ar450-ar350 تونر cartridge seal.
04	Content	Improper cartridge (life cycle error, etc.)
Detail	An improper process cartridge is inserted.
Cause	IC chip trouble Improper cartridge
Check and remedy	Insert a proper cartridge.
05	Content	CRUM error
Detail	Communication with IC chip cannot be made.
Cause	IC chip trouble Improper cartridge
Check and remedy	Insert a proper cartridge.
39	Content	Process thermistor trouble
Detail	Process thermistor open
Cause	Process thermistor trouble Process thermistor harness disconnection PCU PWB trouble
Check and remedy	Check connection of harness and connector of the process thermistor. Check PCU PWB.
F3	12	Content	Machine no. 1 tray lift-up trouble
Detail	PED does not turn ON in the specified time. LUD does not turn ON in the specified time.
Cause	PED/LUD trouble No. 1 tray lift-up trouble Check connection of harness between the PCVU PWB, lift-up unit, and paper feed unit.
Check and remedy	Check PED, LUD, and their harness and connectors. Check the lift-up unit.
22	Content	Multi purpose tray lift-up trouble
Detail	MCPED does not turn ON in the specified time. MCLUD does not turn ON in the specified time.
Cause	MCPED/MCLUD trouble Multi purpose tray lift-up motor trouble Harness disconnection f the PCU PWB, the lift-up unit, and the paper feed unit.
Check and remedy	Check MCPED, PCLUD, and their harness and connectors. Check the lift-up unit.

MAIN	SUB
F1	33	Content	Console finisher (AR-FN7) punch (AR-PN1) side registration motor trouble
Detail	Punch side registration motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
34	Content	Console finisher (AR-FN7) punch (AR-PN1) motor trouble
Detail	Punch motor operation abnormality
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.
35	Content	Console finisher (AR-FN7) punch (AR-PN1) side registration sensor trouble
Detail	Sensor input value abnormality
Cause	Sensor breakage Harness disconnection Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-2) to check the sensor operation.
36	Content	Console finisher (AR-FN7) punch (AR-PN1) timing sensor trouble
Detail	Sensor input value abnormality
Cause	Sensor breakage Harness disconnection Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-2) to check the sensor operation.
37	Content	Console finisher (AR-FN7) backup RAM trouble
Detail	Backup RAM contents are disturbed.
Cause	Console finisher control PWB trouble Malfunction by noise
Check and remedy	Replace the console finisher control PWB.
38	Content	Console finisher (AR-FN7) punch (AR-PN1) backup RAM trouble
Detail	Punch unit backup RAM contents are disturbed.
Cause	Punch control PWB trouble Malfunction by noise
Check and remedy	Replace the punch control PWB.
81	Content	Console finisher transport motor abnormality
Detail	Transport motor trouble
Cause	Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Check and remedy	Use DIAG (SIM3-3) to check the motor operation.

MAIN	SUB
H3	00··· HL1 (RT H1) 01··· HL2 ( RT H2)	Content	Fusing section high temperature trouble
Detail	The fusing temperature exceeds 242°C. (An input voltage of 0.27V or above is detected.)
Cause	thermistor trouble Control PWB trouble Fusing section connector disconnection AC power trouble
Check and remedy	Use DIAG (SIM5-2) to check the heater lamp Blinking operation. If the heater lamp blinks normally: Check the thermistor and its harness. Check the thermistor input circuit in the control PWB. If the heater lamp keep lighting: Check the AC PWB and the lamp control circuit in the control PWB. Use DIAG (SIM14) to cancel the trouble
H4	00··· HL1 ( RT H1) 01··· HL2 ( RT H2)	Content	Fusing section low temperature trouble
Detail	•The set temperature is not reached within the specified time (normally 3 min) when warming up or resetting from pre-heating. •Under the ready state. (An input voltage of 1.21V or below is detected 5 times continuously.)
Cause	thermistor trouble Heater lamp trouble Control PWB trouble Thermostat trouble AC power trouble Interlock switch trouble
Check and remedy	Use DIAG (SIM5-2) to check the heater lamp Blinking operation. If the heater lamp blinks normally: Check the thermistor and its harness. Check the thermistor input circuit in the control PWB. If the heater lamp does not light: Check for heater lamp disconnection and thermostat disconnection. Check the interlock switch. Check the AC PWB and the lamp control circuit in the control PWB. Use DIAG (SIM14) to cancel the trouble.
H5	01	Content	5-time continuous POD1 not-reaching jam detection
Detail	5-time continuous POD1 not-reaching jam detection
Cause	A fusing section jam is not properly removed. ( Jam paper remains. ) POD1 sensor trouble, or harness disconnection Improper installation of fusing unit
Check and remedy	Check jam paper in the fusing section. ( winding, etc. ) Check POD1 sensor harness, and check the fusing unit installation. Use DIAG (SIM14) to cancel the trouble.
L1	00	Content	Scanner feed trouble
Details	Scanner feed is not completed within the specified time.
Cause	Scanner unit abnormality Scanner wire disconnection
Check & Remedy	Check scanning with SIM 1-1.

MAIN	SUB
L3	00	Content	Scanner return trouble
Details	Scanner return is not completed within the specified time.
Cause	Scanner unit abnormality Scanner wire disconnection
Check & Remedy	Check scanning with SIM 1-1.
L4	01	Content	Main motor lock detection
Detail	The motor lock signal is detected for 1.5sec during rotation of the main motor.
Cause	main motor trouble Check connection of harness between the PCU PWB and the main motor. Control circuit trouble
Check and remedy	Use DIAG (SIM25-1) to check the main motor operation. Check harness and connector between the PCU PWB and the main motor.
02	Content	Drum motor lock detection
Detail	The motor lock signal is detected for 1.5sec during rotation of the drum motor.
Cause	Drum motor trouble Improper connection of harness between the PCU PWB and the drum motor. Control circuit trouble
Check and remedy	Use DIAG (SIM25-1) to check the drum motor operation. Check harness and connector between the PCU PWB and the drum motor.
L6	10	Content	Polygon motor lock detection
Detail	It is judged that the polygon motor lock signal is not outputted. Lock signal is checked in the interval of 10sec after starting the polygon motor, and it is judged that the polygon motor does not rotate normally.
Cause	The LSU connector or harness in the LSU is disconnected or broken. Polygon motor trouble
Check and remedy	Use DIAG (SIM61-1) to check the polygon motor operation. Check connector and harness connection. Replace LSU.
L8	01	Content	No fullwave signal
Detail	Full wave signal is not detected.
Cause	The PCU PWB connector or the power unit harness is disconnected or broken. PCU PWB trouble Power unit trouble
Check and remedy	Check connection of the harness and connector. Replace PCU PWB. Replace the power unit.
02	Content	Full wave signal width abnormality
Detail	It is judged as full wave signal frequency abnormality. (When the detection cycle is judged as 69Hz or above or 42.5Hz or below)
Cause	The connector or harness of the PCU PWB and the power PWB is disconnected. PCU PWB trouble Power unit trouble
Check and remedy	Check connection of the harness and connector. Replace the PCU PWB. Replace the power unit.

Error code	Content of error
CE-01	The print server card (AR-NC5J) is broken down or is not installed.
CE-02	The specified mail server or FTP server is not found.
CE-03	Communication with the specified server is interrupted during image transmission.
CE-04	The account name or the password for the FTP server is invalid.
CE-05	The directory of the FTP server is invalid.
CE-00	A communication error other than the above is generated, such as NIC cable disconnection

MAIN	SUB
U2	90	Content	EEPROM read/write error (PCU)
Detail	PCU EEPROM write error
Cause	EEPROM trouble EEPROM is not initialized. Hang of control circuit due to noises PCU PWB EEPROM access circuit trouble
Check and remedy	Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation. Use DIAG (SIM16) to cancel U2 trouble. Replace the Controller PWB.
91	Content	Memory check sum error (PCU)
Detail	PCU memory check sum error
Cause	EEPROM trouble EEPROM is not initialized. PCU PWB EEPROM access circuit trouble Uninitialized EEPROM installed.
Check and remedy	Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation. Use DIAG (SIM16) to cancel U2 trouble. Replace the Controller PWB.
U7	00	Content	RIC communication trouble
Detail	RIC communication trouble Communication cable test error after turning on the power or exiting DIAG.
Cause	Disconnection of connector and harness RTC control PWB trouble Control PWB (Controller) trouble Noise or interference
Check and remedy	Canceled by turning OFF/ON the power. Check connector and harness in the communication line.
PF	00	Content	RIC copy inhibit signal is received.
Detail	Copy inhibit command from RIM (host) is received.
Cause	Judged by the host.
Check and remedy	Inform to the host